This luxury hotel is spread over 22 floors and comprises 462 rooms of which 90 are suites. The hotel's lobby offers guests a 24-hour reception desk, a hotel safe, a currency exchange counter and lifts. Further facilities in the air-conditioned hotel include a cafe, shops, 5 bars, a nightclub and 5 restaurants. Conference facilities and public Internet access are also on offer. Room services and medical facilities round up this hotel's offerings. There is also parking for those arriving by car.
Guests are offered a swimming pool with sun loungers and parasols in the hotel grounds. There is also a Jacuzzi, a sauna and a massage service. Sports options include squash, aerobics and a gym.
The rooms all come with an en suite bathroom with hairdryer. A direct dial telephone, satellite TV with Pay-TV channels and a remote control, a radio and an Internet connection also come as standard. Further amenities include a minibar, a double or king-size bed, individually adjustable air conditioning and a hire safe. There is also a breakfast table and chairs in the rooms. The majority of the rooms have a sea view. A small number of rooms are available for non-smokers. Disability-friendly rooms are available, as are executive and concierge days.
This hotel is situated in the centre of Havana, near Malecon. After after 6 km the centre of the Old Town, after 10 km the congress centre, and after 15 km the Botanic Gardens. Pabexpo is around 11 km away, and the nearest beach is 25 km from the hotel.